Accessibility

City Of Glendale Technology  Accessibility Statement

Contact Us

  • Email Website Accessibility Coordinator
  • Phone 303-639-4708
  • In person or by mail at
     Website Accessibility Coordinator
     City of Glendale
     950 S Birch Street
     Glendale, CO 80246

 We welcome your feedback about the accessibility of City Of Glendale’s online services. Please let us know if you encounter accessibility barriers or would like to request assistance.

  • All requests are considered on a case-by-case basis and we will do our best to reply to all communications within three (3) business days. 
  • Reasonable accommodations or modifications are provided at no cost. 
  • Accommodation requests that would impose an undue financial, technical or administrative burden to the City may not be fulfilled as requested.

In the Workplace

Current employees needing workplace accommodation should contact the ADA Coordinator for support. 

Prospective employees who have been invited to interview for an employment opportunity should work directly with the person arranging the interview.

Commitment

The City Of Glendale is committed to providing equitable access to our services to all Coloradans.  Please see our Digital Accessibility Plan which further  details our commitment to Information and Communication Technology (ICT) accessibility.

Our ongoing accessibility effort works towards being in line with the Web Content Accessibility Guidelines (WCAG) version 2.1, level AA or higher criteria. These guidelines help make technology accessible not only to users with sensory, cognitive and mobility disabilities, but ultimately to all users, regardless of ability.

Our efforts are just part of a meaningful change in making all State of Colorado services inclusive and accessible. We welcome comments on how to improve our technology’s accessibility for users with disabilities and for requests for accommodations to any of our services.

How We Are Implementing Accessibility

Website Testing and Remediation

  • We conduct automated testing of all webpages for accessibility and quality assurance
  • We contract with third-party manual tester to provide manual accessibility testing of our websites and applications 
  • We continue to test and remediate our digital products in an effort to provide continuous improvement of our sites and applications
  • In addition, we have the Audio Eye Accessibility Help Desk available online for help with accessibility

Progress To Date Report

Published Accessibility Statement

    • Provide numerous ways to contact the Website Accessibility Coordinator and request reasonable accommodations or modifications
    • Accessibility Maturity Stage:  Integrate
    • Purchased CivicOptimize module to create online/fillable forms which will replace current pdf forms
    • Purchased CommonLook to remediate pdf documents
    • Began staff training on CivicOptimize and CommonLook
    • Staff continues training on CivicOptimize for creation of online fillable forms and CommonLook to remediate pdf documents
    • Website re-design, which addresses navigation and accessibility issues, successfully launched April 15, 2025
    • Forty-five (45) pdf forms have been converted to online, fillable forms
    • Continue to evaluate which documents need to be remediated, archived or removed from website
    • Use the AudioEye Accessibility Report and prioritize remediation by severity, High, Medium, Low, in that order
    • Updated Technology Accessibility Statement and Accessibility Plan in accordance with Colorado Governor’s Office of Information Technology Guidelines dated June 1, 2025
    • Staff continues to train on CivicOptimize and CommonLook, transferring pdf’s to Pages and Forms.        
    • Reviewing DocAccess as an add-on to make pdf’s accessible
    • Staff is reviewing third-party vendor options for help with remediation

Updated On

This Accessibility Statement was last updated on: 02/10/2026

Browser Accessibility Information

Many popular browsers contain built-in accessibility tools.

Additional Plug-ins

Adobe Reader is required to view and print PDF documents that appear on this website.

Supported Assistive Technology

  • Latest Version of JAWS for Windows
  • Latest Version of NVDA for Windows
  • Latest Version of VoiceOver for Mac OS X
  • Keyboard-Only Navigation